Plant Factory may use computer ‘Cookies’ to improve the experience our website users when browsing our domain(s).  We do not use cookies to store any information that can identify a specific website user except to identify a user who has chosen to log into the site.  We do not use cookies to track user activities beyond our web site.

The Plant Factory website automatically detects information relating to the display properties of your computer.  This information is collected in order to help understand the ways through which people access the site.  This could help us in the future to better support different platforms such as, for example, smart telephones and tablets and other mobile computing or communication devices.

Any information submitted to this site is used expressly for the use of Plant Factory and the purposes for which you provide it.  Plant Factory will not pass your information on to any third party unless you have consented to your information being shared with a third-party company or individual.

In addition to the Company’s safeguards, your personal data is protected by the Data Protection Act.  This provides amongst other things, that the data we hold about you should be processed lawfully and fairly.  It should be accurate, relevant and not excessive.  The information should be kept up to date, where necessary and not retained for longer than is necessary.  It should be kept securely to prevent unauthorised access by other parties.  You are entitled to request a copy of the data we hold about you, subject to Plant Factory being satisfied the data requested truly relates to you.

If you require details of any private information that we may hold or have any concerns about the processing of your personal data by Plant Factory, you may email us at info@plantfactory.com.au to advise us of the issue.  Plant Factory will amend any record it holds about you in the event this is inaccurate, or we will delete your personal information if you so request, subject to our requirement to maintain statutory records.

Plant Factory treats all the data held with the utmost care and security.  Any details you provide will remain completely confidential.

Expect as required to process payments Plant Factory does not hold data relating to your credit, debit or other EFTPOS cards.  Plant Factory may hold data related to your bank account details in statements and other statutory records if we process a payment to you.

Plant Factory may amend any part of its Privacy Policy at its sole discretion with any changes to this policy being posted on the Plant Factory website(s).  Any changes of Plant Factory’s policy will not affect your statutory rights to privacy.